User Data Request Policy
How to request access to, correction of, or deletion of your personal data held by Contextread.
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Types of requests
- Access — a copy of the personal data we hold about you
- Correction — fixing inaccurate or outdated information
- Deletion — removing your data, subject to legal or contractual limits
- Portability — receiving your data in a commonly used format
How to submit a request
Send your request through our contact page or by phone, including your name, the email associated with your data, and what you'd like us to do.
Identity verification
To protect your data, we may ask for information to confirm your identity before processing a request.
Response timeline
We aim to respond to verified requests within 30 days, in line with applicable data protection law.
Fees
Most requests are handled free of charge. We may charge a reasonable fee for repeated or excessive requests, as permitted by law.
Exceptions
We may decline or limit a request where required to comply with a legal obligation, protect our legitimate business interests, or where the request conflicts with another person's rights.
Contact us
Ready to submit a data request? Contact us with the details above and we'll take it from there.
Write to us
Contextread, 4th Floor, No 5, 1st Cross, Krishna Reddy Colony, Domlur Layout, Bengaluru, Karnataka 560071